:root {
  --primary: #215bda;
  --primary-dark: #1948ad;
  --background: #f4f7fc;
  --card: #ffffff;
  --text: #18233d;
  --muted: #68738d;
  --border: #dce3f0;
  --danger: #c9364b;
  --success: #18785f;
  --shadow: 0 24px 70px rgba(36, 61, 110, 0.13);
  font-family: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
}

* { box-sizing: border-box; }

body { margin: 0; color: var(--text); background: var(--background); }

button,
input,
select,
textarea { font: inherit; }

button:focus-visible,
a:focus-visible,
input:focus-visible,
select:focus-visible,
textarea:focus-visible {
  outline: 3px solid rgba(33, 91, 218, 0.3);
  outline-offset: 3px;
}

[hidden] { display: none !important; }

.public-page {
  min-height: 100vh;
  background: #fff;
}

.admin-page {
  min-height: 100vh;
  background:
    radial-gradient(circle at 5% 5%, rgba(160, 190, 255, 0.55), transparent 29rem),
    radial-gradient(circle at 94% 94%, rgba(184, 234, 219, 0.5), transparent 29rem),
    var(--background);
}

.brand {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  color: var(--text);
  font-size: 0.98rem;
  font-weight: 800;
  letter-spacing: 0.08em;
  text-decoration: none;
}

.brand-mark {
  display: grid;
  width: 34px;
  height: 34px;
  place-items: center;
  color: #fff;
  border-radius: 11px;
  background: var(--primary);
  box-shadow: 0 7px 20px rgba(33, 91, 218, 0.28);
  letter-spacing: 0;
}

.eyebrow {
  margin: 38px 0 10px;
  color: var(--primary);
  font-size: 0.76rem;
  font-weight: 800;
  letter-spacing: 0.12em;
  text-transform: uppercase;
}

h1,
h2,
h3,
p { margin-top: 0; }

h1 {
  max-width: 520px;
  margin-bottom: 18px;
  font-size: clamp(2.5rem, 5vw, 4.7rem);
  line-height: 0.98;
  letter-spacing: -0.052em;
}

h2 {
  margin-bottom: 30px;
  font-size: clamp(1.65rem, 3vw, 2.25rem);
  letter-spacing: -0.035em;
}

.lead {
  max-width: 455px;
  color: var(--muted);
  font-size: 1.07rem;
  line-height: 1.65;
}

.appeal-layout {
  width: min(620px, calc(100% - 48px));
  min-height: 100vh;
  margin: 0 auto;
  padding: clamp(48px, 10vh, 96px) 0;
}

.intro-note {
  display: flex;
  max-width: 400px;
  gap: 12px;
  margin-top: 42px;
  padding: 17px 18px;
  color: #4c5872;
  border: 1px solid rgba(220, 227, 240, 0.9);
  border-radius: 16px;
  background: rgba(255, 255, 255, 0.64);
  font-size: 0.92rem;
  line-height: 1.5;
}

.intro-note span { color: var(--primary); font-size: 1.2rem; }
.intro-note p { margin: 0; }

.form-card {
  padding: 0;
  border: 0;
  border-radius: 0;
  background: transparent;
  box-shadow: none;
}

.admin-login-card {
  padding: clamp(28px, 5vw, 48px);
  border: 1px solid rgba(220, 227, 240, 0.85);
  border-radius: 28px;
  background: var(--card);
  box-shadow: var(--shadow);
}

.form-heading h1 {
  margin: 0 0 32px;
  font-size: clamp(1.7rem, 4vw, 2.25rem);
  line-height: 1.1;
  letter-spacing: -0.035em;
}

.admin-login-card .eyebrow { margin: 0 0 8px; }

.field { margin-bottom: 22px; }

.field label,
.label-row {
  display: flex;
  justify-content: space-between;
  gap: 10px;
  margin-bottom: 8px;
  color: #33415f;
  font-size: 0.9rem;
  font-weight: 700;
}

.field label span[aria-hidden="true"] { color: var(--danger); }
.optional,
.counter { color: var(--muted); font-weight: 500; }

.consent-row {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  color: #53607a;
  cursor: pointer;
  font-size: 0.84rem;
  line-height: 1.45;
}

.consent-row input {
  width: 16px;
  height: 16px;
  flex: 0 0 auto;
  margin-top: 2px;
  accent-color: var(--primary);
}

input[type="text"],
input[type="email"],
input[type="password"],
input[type="search"],
input[type="date"],
select,
textarea {
  width: 100%;
  outline: none;
  color: var(--text);
  border: 1px solid var(--border);
  border-radius: 12px;
  background: #fff;
  transition: border-color 160ms ease, box-shadow 160ms ease;
}

input[type="text"],
input[type="email"],
input[type="password"],
input[type="search"],
input[type="date"],
select { padding: 13px 14px; }

textarea {
  display: block;
  min-height: 164px;
  padding: 13px 14px;
  resize: vertical;
  line-height: 1.5;
}

input::placeholder,
textarea::placeholder { color: #9ba5ba; }

input:focus,
select:focus,
textarea:focus {
  border-color: var(--primary);
  box-shadow: 0 0 0 4px rgba(33, 91, 218, 0.12);
}

.form-feedback,
.admin-feedback {
  min-height: 1.25rem;
  margin: 18px 0 0;
  color: var(--danger);
  font-size: 0.88rem;
}

.form-feedback.success,
.admin-feedback.success { color: var(--success); }

.form-feedback:empty { display: none; }

.button {
  border: 0;
  border-radius: 12px;
  cursor: pointer;
  font-weight: 800;
  transition: transform 160ms ease, background 160ms ease, border-color 160ms ease, opacity 160ms ease;
}

.button:hover { transform: translateY(-1px); }
.button:disabled { cursor: wait; opacity: 0.68; transform: none; }

.button-primary {
  color: #fff;
  background: var(--primary);
  box-shadow: 0 11px 22px rgba(33, 91, 218, 0.23);
}

.button-primary:hover { background: var(--primary-dark); }
.button-wide { width: 100%; margin-top: 16px; padding: 15px 18px; }

.privacy-note {
  margin: 24px 2px 0;
  color: var(--muted);
  font-size: 0.76rem;
  line-height: 1.5;
}

.admin-link,
.back-to-appeal {
  display: inline-block;
  margin-top: 18px;
  color: #596782;
  font-size: 0.88rem;
  font-weight: 700;
  text-decoration: none;
}

.admin-link:hover,
.back-to-appeal:hover { color: var(--primary); }

/* Administrative interface */
.admin-page { background: #f5f7fb; }

.admin-header {
  position: sticky;
  z-index: 10;
  top: 0;
  border-bottom: 1px solid rgba(220, 227, 240, 0.92);
  background: rgba(255, 255, 255, 0.91);
  backdrop-filter: blur(12px);
}

.admin-header-inner {
  display: flex;
  width: min(1240px, calc(100% - 48px));
  min-height: 76px;
  align-items: center;
  justify-content: space-between;
  gap: 20px;
  margin: 0 auto;
}

.admin-account { display: flex; align-items: center; gap: 13px; }

.admin-account-name {
  max-width: 240px;
  overflow: hidden;
  color: #53607a;
  font-size: 0.9rem;
  font-weight: 700;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.admin-main {
  width: min(1240px, calc(100% - 48px));
  margin: 0 auto;
  padding: 54px 0 80px;
}

.admin-login-layout {
  display: grid;
  width: min(1020px, 100%);
  min-height: calc(100vh - 210px);
  grid-template-columns: minmax(0, 1fr) minmax(370px, 0.82fr);
  align-items: center;
  gap: clamp(48px, 9vw, 142px);
  margin: 0 auto;
}

.admin-login-intro h1 { max-width: 510px; font-size: clamp(2.6rem, 5vw, 4.6rem); }

.admin-login-note {
  max-width: 400px;
  margin: 36px 0 0;
  padding: 15px 17px;
  color: #51607b;
  border: 1px solid rgba(220, 227, 240, 0.9);
  border-radius: 15px;
  background: rgba(255, 255, 255, 0.56);
  font-size: 0.9rem;
  line-height: 1.52;
}

.admin-login-card h2 { margin-bottom: 31px; }

.admin-dashboard h1,
.appeal-detail h1 {
  max-width: none;
  margin-bottom: 10px;
  font-size: clamp(2rem, 3.8vw, 3.35rem);
  line-height: 1.05;
}

.admin-dashboard h2,
.appeal-detail h2 {
  margin-bottom: 0;
  font-size: 1.08rem;
  letter-spacing: -0.02em;
}

.admin-title-row,
.detail-heading {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 28px;
}

.admin-title-row .eyebrow,
.detail-heading .eyebrow { margin: 0 0 8px; }

.admin-subtitle {
  margin: 0;
  color: var(--muted);
  font-size: 1rem;
  line-height: 1.55;
}

.button-compact { min-height: 38px; padding: 9px 13px; font-size: 0.87rem; }

.button-secondary {
  color: #1b4dc2;
  border: 1px solid #cbd8f3;
  background: #f7f9ff;
  box-shadow: none;
}

.button-secondary:hover { background: #edf2ff; }

.button-quiet {
  color: #596782;
  border: 1px solid transparent;
  background: transparent;
  box-shadow: none;
}

.button-quiet:hover {
  color: var(--primary);
  border-color: #dae3f7;
  background: #f5f8ff;
}

.button-danger {
  color: #fff;
  background: var(--danger);
  box-shadow: 0 8px 18px rgba(201, 54, 75, 0.18);
}

.button-danger:hover { background: #ad2539; }

.admin-stats {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 16px;
  margin-top: 34px;
}

.stat-card {
  display: flex;
  min-height: 142px;
  flex-direction: column;
  justify-content: space-between;
  padding: 23px 24px;
  border: 1px solid #e0e6f1;
  border-radius: 19px;
  background: #fff;
}

.stat-card--new {
  border-color: #d8e4ff;
  background: linear-gradient(135deg, #eff4ff 0%, #fff 82%);
}

.stat-card-label { color: #65718a; font-size: 0.84rem; font-weight: 800; }

.stat-card strong {
  margin: 8px 0;
  color: #1c3670;
  font-size: clamp(1.95rem, 3vw, 2.6rem);
  line-height: 1;
  letter-spacing: -0.055em;
}

.stat-card-caption { color: #8290aa; font-size: 0.81rem; }

.filters-panel,
.appeals-panel,
.detail-card,
.detail-actions {
  border: 1px solid #e0e6f1;
  border-radius: 20px;
  background: #fff;
}

.filters-panel { margin-top: 26px; padding: 23px 24px 25px; }

.filters-heading,
.appeals-panel-heading {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 18px;
}

.appeal-filters {
  display: grid;
  grid-template-columns: minmax(220px, 1.8fr) repeat(4, minmax(130px, 0.9fr));
  gap: 13px;
  margin-top: 20px;
}

.filter-field { min-width: 0; }

.filter-field label {
  display: block;
  margin: 0 0 7px;
  color: #64718a;
  font-size: 0.78rem;
  font-weight: 800;
}

.filter-field input,
.filter-field select {
  height: 43px;
  padding: 10px 12px;
  color: #273653;
  border-radius: 10px;
  font-size: 0.9rem;
}

.admin-feedback { margin: 15px 2px 0; }

.appeals-panel { margin-top: 20px; padding: 25px; }
.appeals-count { margin: 6px 0 0; color: #7a879e; font-size: 0.87rem; }
.appeals-list { display: grid; gap: 13px; margin-top: 20px; }
.appeals-loading { margin: 12px 0; color: var(--muted); font-size: 0.92rem; }

.appeal-card {
  display: grid;
  grid-template-columns: minmax(170px, 0.78fr) minmax(0, 2fr) minmax(145px, 0.64fr) auto;
  align-items: center;
  gap: 20px;
  padding: 20px;
  border: 1px solid #e3e8f2;
  border-radius: 15px;
  background: #fff;
  transition: border-color 160ms ease, box-shadow 160ms ease, transform 160ms ease;
}

.appeal-card:hover {
  z-index: 1;
  border-color: #cbd8f3;
  box-shadow: 0 10px 26px rgba(42, 65, 109, 0.07);
  transform: translateY(-1px);
}

.appeal-card-header { display: flex; flex-direction: column; align-items: flex-start; gap: 11px; }
.appeal-card-identity { display: flex; flex-direction: column; gap: 5px; }
.appeal-id { color: #203d7d; font-size: 1.06rem; font-weight: 800; letter-spacing: -0.025em; }
.appeal-date { color: #77849b; font-size: 0.83rem; }
.appeal-category { margin: 0; color: #34579e; font-size: 0.86rem; font-weight: 800; }
.appeal-preview { min-width: 0; margin: 0; color: #46536e; font-size: 0.92rem; line-height: 1.5; }
.appeal-meta { display: grid; gap: 8px; }
.appeal-meta-row { display: flex; align-items: baseline; gap: 8px; min-width: 0; }
.appeal-meta-label { color: #8691a7; font-size: 0.8rem; }
.appeal-meta-value { overflow: hidden; color: #46536e; font-size: 0.82rem; font-weight: 700; text-overflow: ellipsis; white-space: nowrap; }
.appeal-card-footer { display: flex; justify-content: flex-end; }

.status-badge {
  display: inline-flex;
  align-items: center;
  min-height: 25px;
  padding: 5px 9px;
  border-radius: 999px;
  font-size: 0.72rem;
  font-weight: 800;
  letter-spacing: 0.025em;
  white-space: nowrap;
}

.status-badge--new { color: #1c55bc; background: #e9f0ff; }
.status-badge--read { color: #68738d; background: #eef1f6; }
.status-badge--progress { color: #9a6416; background: #fff3dc; }
.status-badge--closed { color: #18785f; background: #e9f8f1; }
.status-badge--neutral { color: #63708a; background: #edf0f5; }

.appeals-empty {
  max-width: 460px;
  margin: 38px auto 16px;
  padding: 24px;
  color: #65718a;
  text-align: center;
}

.appeals-empty-icon { display: block; margin-bottom: 10px; color: #6e9ce6; font-size: 2.3rem; line-height: 1; }
.appeals-empty h3 { margin: 0 0 7px; color: #35425d; font-size: 1.05rem; }
.appeals-empty p { margin: 0; font-size: 0.9rem; line-height: 1.5; }

.appeal-detail { max-width: 1030px; }
.back-button { margin: 0 0 24px; padding: 9px 0; font-size: 0.9rem; }
.detail-heading { margin-bottom: 25px; }
.detail-status { flex: 0 0 auto; padding-top: 7px; }
.detail-status .status-badge { min-height: 31px; padding: 7px 12px; font-size: 0.78rem; }

.detail-grid {
  display: grid;
  grid-template-columns: minmax(0, 1.45fr) minmax(270px, 0.75fr);
  align-items: start;
  gap: 18px;
}

.detail-card { padding: 28px; }
.detail-card h2 { margin-bottom: 18px; }

.detail-message {
  min-height: 190px;
  margin: 0;
  overflow-wrap: anywhere;
  color: #34425d;
  font-size: 1rem;
  line-height: 1.68;
  white-space: pre-wrap;
}

.detail-list { display: grid; gap: 18px; margin: 0; }
.detail-list div { display: grid; gap: 5px; }
.detail-list dt { color: #7c889d; font-size: 0.78rem; font-weight: 800; }
.detail-list dd { min-width: 0; margin: 0; overflow-wrap: anywhere; color: #35425c; font-size: 0.93rem; font-weight: 700; line-height: 1.45; }
.detail-user-agent { color: #53607a !important; font-size: 0.84rem !important; font-weight: 500 !important; }

.detail-actions {
  display: grid;
  grid-template-columns: minmax(190px, 0.75fr) minmax(0, 1.6fr) auto;
  align-items: center;
  gap: 20px;
  margin-top: 18px;
  padding: 23px 25px;
}

.detail-actions h2 { margin-bottom: 5px; }
.detail-actions p { margin: 0; color: #78849a; font-size: 0.86rem; line-height: 1.45; }
.status-actions { display: flex; flex-wrap: wrap; gap: 8px; }

.status-action {
  min-height: 38px;
  padding: 9px 11px;
  color: #5e6c84;
  border: 1px solid #dce3f0;
  background: #fff;
  box-shadow: none;
  font-size: 0.82rem;
}

.status-action:hover { border-color: #b9caea; background: #f8faff; }
.status-action.is-active { color: #fff; border-color: var(--primary); background: var(--primary); }
.status-action.is-active[data-status="in_progress"] { border-color: #bd7a1e; background: #bd7a1e; }
.status-action.is-active[data-status="closed"] { border-color: var(--success); background: var(--success); }

@media (max-width: 1080px) {
  .appeal-filters { grid-template-columns: minmax(220px, 1.5fr) repeat(2, minmax(140px, 1fr)); }
  .filter-field--search { grid-column: span 2; }
  .appeal-card { grid-template-columns: minmax(180px, 0.75fr) minmax(0, 1.8fr) minmax(155px, 0.65fr) auto; gap: 15px; }
  .detail-actions { grid-template-columns: 1fr; }
  .detail-actions > .button-danger { justify-self: start; }
}

@media (max-width: 800px) {
  .appeal-layout { width: min(580px, calc(100% - 32px)); padding: 38px 0 48px; }
  .admin-header-inner,
  .admin-main { width: min(100% - 32px, 680px); }
  .admin-main { padding-top: 34px; }
  .admin-login-layout { min-height: auto; grid-template-columns: 1fr; gap: 38px; padding: 16px 0 20px; }
  .admin-login-intro .eyebrow { margin-top: 0; }
  .admin-login-card { border-radius: 22px; }
  .admin-title-row { flex-direction: column; align-items: stretch; }
  .admin-title-row > .button { align-self: flex-start; }
  .admin-stats { grid-template-columns: 1fr; gap: 10px; margin-top: 25px; }
  .stat-card { display: grid; min-height: 101px; grid-template-columns: 1fr auto; align-items: center; gap: 2px 18px; }
  .stat-card strong { grid-row: span 2; margin: 0; }
  .filters-panel,
  .appeals-panel { padding: 20px; border-radius: 17px; }
  .appeal-filters { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .filter-field--search { grid-column: span 2; }
  .appeal-card { grid-template-columns: 1fr auto; align-items: start; gap: 14px; }
  .appeal-card-header { grid-column: 1; grid-row: 1; }
  .appeal-category { grid-column: 1; grid-row: 2; }
  .appeal-preview { grid-column: 1 / -1; grid-row: 3; }
  .appeal-meta { grid-column: 1; grid-row: 4; }
  .appeal-card-footer { grid-column: 2; grid-row: 4; align-self: end; }
  .detail-grid { grid-template-columns: 1fr; }
  .detail-card { padding: 22px; border-radius: 17px; }
  .detail-message { min-height: 150px; }
}

@media (max-width: 500px) {
  .appeal-layout { width: min(100% - 24px, 580px); }
  .admin-header-inner { min-height: 65px; }
  .admin-header .brand { font-size: 0.86rem; }
  .admin-header .brand-mark { width: 30px; height: 30px; border-radius: 9px; }
  .admin-account { gap: 2px; }
  .admin-account-name { display: none; }
  .admin-main { width: min(100% - 24px, 680px); padding: 27px 0 52px; }
  .admin-dashboard h1,
  .appeal-detail h1 { font-size: 2rem; }
  .admin-subtitle { font-size: 0.93rem; }
  .filters-heading { align-items: flex-start; }
  .appeal-filters { grid-template-columns: 1fr; }
  .filter-field--search { grid-column: auto; }
  .appeals-panel-heading { align-items: flex-start; }
  .appeal-card { padding: 17px; }
  .appeal-card-footer { grid-column: 1 / -1; grid-row: 5; justify-content: flex-start; }
  .detail-heading { flex-direction: column; align-items: flex-start; gap: 7px; }
  .detail-status { padding-top: 0; }
  .detail-card { padding: 19px; }
  .detail-actions { padding: 20px; border-radius: 17px; }
  .status-actions { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .status-action { width: 100%; }
}